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Frequently Asked Questions
Who is MAC.BID?
You Won! Now What?
What do we do?
What kinds of merchandise are available?
What happens to this merchandise before it is put in an auction?
What do the condition labels mean?
How do I inspect an item in an auction?
If I can't inspect an item, what is the next best thing I can do?
What is Buyers Assurance?
How do your auctions work?
Explain the additional Fees Charged
How do I claim the items I won, and how much time do I have to pick up item(s) that I've won?
What if I cannot pick up an item?
How do I transfer an item?
What are your Hours for Inspection and Pickup?
What are MAC Bucks?
How does a Max Bid work?
What does the term "Tested" mean?
Can I cancel a bid?
How long does it take to receive a refund?
How do I contact Customer Support?
